User Experience
Re-evaluation of workflows, processes and system performance is a key component to the overall User Experience. Redwood Technologies can help your organization identify areas for improvement in addition to implementing the changes necessary to maximize your system adoption and ROI. We can lead the creation of the User Experience through visual design, we bring expertise in all stages of implementation process.
Areas of Optimization Focus To Enhance The User Experience:
STRATEGY ALIGNMENT
We will assess your current business and technological strategies to ensure that areas such as system design, analytics, IT governance, change control and outcomes measurement are meeting your organization’s needs.
WORKFLOW AND PROCESS ANALYSIS
This is a vital component to enhance the User Experience. Our experienced resources will review current workflows and processes and make recommendations that address workflow and process changes to help your organization deliver the best quality in the most simplified manner. Your Redwood team will collaborate with stakeholders to align with the complex interdependencies presented applications to maximizing the overall User Experience.
DATA INTEGRITY AND SYSTEM ANALYSIS
In conjunction with workflow and process analysis, Redwood Technologies will assess current systems and data to ensure your systems are delivering to the user requirements and data is being utilized to allow executive management to make intelligent decisions about their business.
SYSTEM REQUIREMENT DEFINITIONS AND CHANGES
System requirements and changes that align with the recommended process and workflow changes are a key consideration to enhance the User Experience. This ensures your applications can meet the requirements of your user population.
USER TRAINING
End user training will enhance overall system adoption and the User Experience. Our team will support your users in providing a variety of training methods best suited for your organization. Shoulder-to-shoulder, classroom or webinar-based training are just a few of the common scenarios that we find are the most successful. Whatever your user’s preference, we can assist with this stage of your optimization process.
CHANGE CONTROL
Redwood Technologies can deliver the recommended system changes while supporting your organization during the activation of the changes. This can include total project management oversight or just providing resources to perform the work and support the activation.
Successful adoption and ROI attainment comes from simplified and focused processes and workflows. Our team understands your optimization needs and offers the experience and background to deliver the end-results your organization is seeking – the best client care in the industry.